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Susan Romero

Customer Service Representative

Susan Romero

Susan Romero


-What are you most passionate about professionally? Personally?

I am most passionate about learning the details of each carriers billing and underwriting so that I can help every customer save
money and help coworkers find solutions to each customers problems quickly & easily. Personally I am passionate about taking
care of my family by being the best wife and mother/homemaker

-If you weren’t doing what you do today, what other job would you have?
I would be a police officer

-What’s the biggest proof that you’re good at what you do?
Retention & Compliments from customers

-How long have you been working in your field?
21 years

-What problems do you consistently solve for your clients?
Billing & Rates

-What’s your favorite dessert?
Strawberry Shortcake Ice Cream

-What do you like to do in your spare time?
Sew, Play Words With Friends, cook/bake


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